COMPANY OVERVIEW

Getalife ICT has developed a reputation of rendering high quality and professional service to past and current clients. The fundamental philosophy of being the best rather than the biggest guides our decision making in satisfying clients, suppliers and employees needs.

Directors of Getalife ICT hold a hands on management function which is verified by pure well managed operations and satisfied clients and customers. Getalife ICT has developed core technical competencies that have enabled it to be one of the competitive and reliable IT company in the industry.

Getalife ICT aims to provide a specialized professional IT service to meet the unique individual needs of all sectors. Getalife ICT places great emphasis on establishing and maintaining improved performance levels through effective competent training and specialist guidance and control.

OUR MISSION STATEMENT

• To grow Getalife ICT as a business entity through rendering quality and professional service
• To grow Getalife ICT as a business entity through offering a financially competitive IT services to the public and private sector.
• We are aware of our social responsibilities and commit ourselves to contribute to the communities in which we serve.
• We are committed to grow our people through training and development

QUALITY
As a part of Getalife ICT service, quality drive our management team on continuous bases assesses the quality of work onsite in comparison with the client set standards in terms of professionalism.

CORE VALUES
Getalife ICT believes that its growth and profitable development is dependent on the quality and ongoing improvement of its service to clients and customers. It further believes that this is best achieved when its human and business relations within Getalife ICT and with its customers and clients are carried out in a totally open, honest and fair manner.

STAFF
Getalife ICT believes that staff should be fairly remunerated for their work and that they should be selected, trained, developed and appraised within the framework of Getalife ICT stated policy.

Getalife ICT believes in a policy of promotion from within as far as possible and those suitable candidates are considered and that vacancies should be circulated. Getalife ICT aim is, by means of structured training, to develop every individual member of staff to the limits of his/her ability. Getalife ICT believes that its performance is largely identified in its staff's abilities, appearance and personality and that their motivation and happiness in their work are of the highest importance.

CUSTOMERS
Getalife ICT believes that the maintenance of a high standard of customer service is essential to its progress. Getalife ICT believes that standards of performance should be identified, monitored and updated as necessary and that these standards should reflect the wishes of the customers and be discussed with them through the committees attended by both unit and area management. Getalife ICT believes that customers shall at all times be treated with respect and in a pleasant and positive manner.

CLIENTS
Getalife ICT believes in honest, fair and profitable trading with its clients. Getalife ICT accepts its responsibility to carry out its service within the framework of the contract.

Getalife ICT will at all times operate an open book policy and all records maintained relative to the clients operation shall be open to his inspection. Client goodwill will be encouraged by controlled and considered public relations activity. No Client will be offered personal inducement in cash or in kind to obtain or retain business. All relations with clients will be carried out in a pleasant, positive, honest, open and reasonable manner and every action will be in consideration of the client's best interest.

SUPPLIERS
Getalife ICT is very aware that the attitude of its staff acting as buyers should reflect the overall enhancement of Getalife ICT reputation. Getalife ICT believes that the purchase of good quality products and equipment is essential to the maintenance of high standards of service. Getalife ICT will purchase goods only from sources of nominated supply should it be the case. Getalife ICT may discriminate from within the list of authorized suppliers but believes that generally, no one supplier should be placed in a monopoly situation. Exceptional inducement by suppliers to members of Getalife ICT staff is not tolerated. Getalife ICT believes that supplier's invoices should be settled in reasonable time and that any discounts received should not be obtained by surcharging client costs, but that they should relate to the bulk buying power of Getalife ICT.

Prices charged through to clients for commodities should reflect competitive wholesale prices, which could not be bettered by individual purchase for the same quality, product or equipment. Getalife ICT will expect from its supplier's individually priced delivery notes or invoices with all supplies and consolidated monthly statements.

COMPANY STRUCTURE
Getalife ICT currently operates in South Africa but holds great ambitions to expend Internationally.
Getalife ICT personnel structure is as follows:

• Management Personnel 1
• ecretary 1
• Technicians and distributers 05
• Web designer and Programmer 1

HISTORY AND TRACK RECORD
Getalife ICT has been in business for 1-year . The company was established in 2008 and it is slowly proving to be a serious competitor in the IT industry.

SUPPORT OFFERED
Getalife ICT regard its resources and services as an extension of our clients. Our services are aimed at meeting and satisfying the client's service standards and specifications as well as provide value for money.

BLACK EMPOWERMENT
Getalife ICT is 100% woman owned by Historically Disadvantaged Individuals (HDI) and as such complies fully with Broad Based Black Economic Empowerment (BBBEE) codes of practice.

Getalife ICT as part of community upliftment is committed to the following:

• The empowerment of persons previously disadvantaged to positions of responsibility within the company.
• An affirmative action program.
• An emphasis on training and development.
• A pro-active approach to creating opportunities for personal growth within the company.
• A commitment to the economic and social upliftment of all our employees.
• Commitment to the preservation and creation of jobs.

STAFFING AND RECRUITMENT
Preference is always given to local people in our recruitment and selection process. Getalife ICT employs, train and develop local people within the areas they work in. More than 95% of our staff in every contract are from local communities.

Getalife ICT philosophy is that people are the foundation on which any company is founded and that every employee should be treated with dignity and respect, knowing that their contribution is important to the sustainability of the company and as such all staff members are given opportunities for personal growth and development.

BENEFITS
Benefits of utilizing Getalife ICT are:

• Guaranteed high quality and professional services
• Friendly and competent staff
• Real-time service delivery and Continual support